Please include the following information in your message to get started:

• Contact name and phone number
• The name and type of sales outlet you have
• Your website (if applicable)

Product

The products on our website are all Lab tested and verified.

Return Policy

All Sales are Final with the exception of damaged goods. If your product arrives damaged, please take pictures of the damaged item immediately and send details with pictures to info@leftcoastextracts.org within 2 business days of when the product is received.

Refunds (if applicable)

Once your refund inquiry is received, we may require that the item be shipped back to us for inspection. We will send you an email to notify you that we have received your inquiry and/or returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@leftcoastextracts.org

Product Availability

Availability displayed on this Site does not guarantee product availability and or immediate shipment of these products. Left coast Extracts reserves the right, without liability or prior notice, to discontinue, revise, cease to make available, and or cancel orders on these products.

Shipping

Orders are typically processed and shipped Monday – Thursday, excluding holidays. Orders received after 3 PM (PST) on Thursday may not be shipping until the following Monday. We only offer Priority Mail shipping at this time. We do NOT offer expedited shipping. Depending on your location, delivery time will be 1-3 days after the order has left the warehouse. Priority shipping begins once the package has left our warehouse. Shipping does not take into account order processing time which can vary. For wholesale orders – smaller wholesale orders will also be sent priority mail with 1-3 day delivery. Larger wholesale orders can be shipped on the same day and may take 3-5 days for delivery. We ship to all 50 US states, Canada, Mexico, Europe, Australia, and the United Kingdom.

Wholesale

We currently export to all 50 US states, Canada, Mexico, and the United Kingdom. We do have an international export program for any other countries so feel free to place your orders. For payment, we only accept wholesale orders via Bitcoin, Bank Transfers, or credit card, paid prior to shipping at this time. We are working on an ACH Transfer option coming soon. When submitting a wholesale request, please send some proof of a business (resale tax id, location of the shop, website, etc).

United States Sales Tax

Residents of the state of California are subject to sales tax.

International Customs, Duties, VAT, and Taxes

Shipments made outside of the United States may be subject to import taxes, customs duties, VAT, and fees imposed by the destination country. The recipient of an international shipment may be subject to import taxes, customs duties, VAT, and fees, which are imposed once a shipment reaches the recipient’s country. Additional charges for customs clearance must be paid by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Other Questions

My package was destroyed when they arrived…What should I do?

Please take a photo of the damaged product and send your order information to info@leftcoastextracts.org so we can address the issue.

Do we give out samples?

We do not give out samples.

My address is wrong on my order, how do I change it?

If you have entered the wrong address, please contact our customer support at info@leftcoastextracts.org to have your shipping address updated.

Tracking says my package was delivered, but I didn’t receive my package!

Please contact our customer support at info@leftcoastextracts.org to have your shipping address updated. We will review the issue and may require a separate delivery address to reship your order.

Can I stack discounts and promo codes?

We do not allow discounts or promo codes to be stacked.

Does this contain any THC or CBD?

Our products contain THC and/or CBD.